Communicate more with your blog visitors using Google Talk Chatback

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Would you like to communicate instantly with your blog visitors? Can you think of communicating with your blog or website visitors using gtalk.A Google Talk chatback badge allows your website or blog users to chat with you even if they haven’t signed up for Google Talk or a Google Account. ? It is a GTalk feature that was released on 25th February 2008.Google call it “chatback” because instead of you doing all the conversation on the blog, visitors can also talk back to you instantly. The feature is different from the conventional method of communication using comments. Comments are public and are not instant. Your visitor comment on your blog and you connect with blog user which takes lot of time. So the meaning of a real conversation is not there. With chatback, it’s a real instant message session and your conversation is private.

Whenever anybody visit your site, they’ll see a badge like the one on the right showing your online status (available, busy, offline) and, if you’re available, they can just click and start chatting. Chatback uses the web-based Google Talk Gadget so your visitors don’t need to download anything. It opens in a new window so they can keep chatting with you even if they browse to other pages.

To communicate you need to put the badge in your blog or website, and people who visit those pages can chat with you.

How to create a badge

To create a badge make yourself online and available in Google Talk to chat with your visitors. If you’re not a current Google Talk user, you’ll need to create a new Google Account or sign up for Gmail

To create your chatback badge, visit http://www.google.com/talk/service/badge/New. If you’re using a Google Apps account, you can create a chatback badge by visiting http://www.google.com/talk/service/a/DOMAIN/badge/New where DOMAIN is the name of your domain. From the page, copy and paste the HTML into the page where you want the badge to be displayed. You’ll know it’s working if you see a large Google Talk bubble showing your current online status along with the message ‘Chat with [your name]‘ (or whatever you selected as your badge title).
You can talk to more than one person at a time, and each chat will be one to one.

You can show your status message or change the name or title that the badge displays. To show your status message, click ‘Edit’ and select ‘Show your status message.’ Then click ‘Update badge.’To change the title of your badge or your nickname, click ‘Edit’ and enter a new title or nickname. Then click ‘Update badge. Your title is what appears in your chatback badge. For example, guests will see ‘Chat with [your nickname]‘ when they view your badge if you don’t set a title.

You can stop people from using your badge to chat with you if you do not want to communicate?Manytimes you’re busy and don’t want to be disturbed by people.To do so just set your status in Google Talk to ‘Busy.’ This disables your badges and displays an unavailable status on your chatback badge .

You can even delete the badge at any time.To delete a badge, just edit the page and delete the html for the badge. If you’re unable to edit the page and want to block the badge, click ‘Disable old badges’ and then click ‘Disable.’ After you block the badge, it will always display as if you are “offline,” with a gray ball next to your name in the badge.

You can also make the badge bigger because sometimes you may want to put long status messages or long title. To do this, add ?w=[width] to the end of the badge url.

For example, adding ‘w=300′ (as shown at the end of this link: http://www.google.com/talk/service/badge/New?w=300) will make the badge 50% wider than the standard width of 200.

Learn more about Google’s ChatBack.

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